Thursday, November 20, 2008

Whats in the name?????

I had an unique opportunity of working in a renowned call center. I was very skeptical about the nature of the job prior to my joining this organization. But on joining I realized things were not as bad as I had imagined them to be. However, one of the things that irked me was the fuss people created over choosing a pseudonym, a fictitious name used when the person performs a particular social role(here this role was calling customers in America).We had to pick both a first and a last name. We had to choose 2-3 names each, something that we found easy to pronounce as we had to use it over and over again on call. A catch to this entire rechristening event was that we could not use the same first and last names of a celebrity, for instance Tom Cruise would not be accepted but mix and match was allowed Arnold Cruise was a valid pseudonym. What puzzled a few of us was why were we asked to pick a couple of names and not just one. One of my batch mates also had a really dumb doubt concerning how many of these names would we actively be using in a conversation with the customer.

We returned with a couple of names,the very next day. I had managed to come up with some decent names on my way to work. They were Louis Parker,John Lewis and Richard Quinn. One of the names was rejected because it was the pseudonym of one of the managers in the training department. The other was rejected because my trainer thought they were both first names. Finally, after some mixing and matching we came to a conclusion of calling me Louis Parker.

This was not the end. After some time our trainer came back and told us that a few of our names had been rejected. My name topped that list. I was told that the name I gave her coincided with some black entrepreneur. I asked her if Louis Wright was Okay. She googled it and told me that he was some doctor in the nineteenth century. But I managed to convince her that it was the name of a person who was already dead. I thought this was it. That very evening we had an informal meeting with one of the managers in the training department. She asked us to pronounce our American Names. When I pronounced my name correctly it sounded too french to her. She asked me to change it again. I had never been so frustrated in a long long time. However, our trainer managed to convince her manager that I'd keep the same name with a slight change in it. The first name I was given was to make the name more American.

I was finally rechristened Lewis Wright!!!!

4 comments:

Aslam said...

Heh.. that is quite a ridiculous task.. I bet your parents didn't had to go through half this trouble to name you..

Stupid Americans... Look at the extent we go to make them happy...

And why did u go for 'Lewis' and not 'Levis'..?? :P

Unknown said...

hi da this is symond u can add my blog as your backlink.well i will also add ur link to mine

Vinay said...

hey man
If I were asked to rechristen myself, I would definitely go for Clark Kent :D :D :D

Pushpit said...

@ Vinay
The rule clearly states No "CELEBRITY" Names
@ Aslam
Levis is a world class brand.. cant use that name for a first name.. May confuse the poor American customer who may mistake me for the owner of the brand.